Privacy Policy

1. Scope and Applicability

This Privacy Policy applies to:

users registering on the Platform
event attendees purchasing tickets
artists and creators uploading content
visitors browsing the Platform

This Policy is prepared in alignment with applicable Indian data protection principles, including the Digital Personal Data Protection Act, 2023, and other relevant laws to the extent applicable.

2. Minimum Age Requirement

Our services are intended for individuals 15 years of age or older.

We do not knowingly collect personal data from individuals under the age of 15.

If we become aware that we have collected personal data from a child under 15:

such data will be deleted, and
the associated account may be terminated

If you believe that a child under 15 has provided us with personal information, please contact us immediately.

3. Information We Collect

We may collect the following categories of personal data:

Information you provide directly

name
email address
profile information (bio, photo, location)
uploaded content, comments, or submissions
communications sent to us

Transaction-related information

ticket purchase history
payment details (processed by secure third-party payment gateways — we do not store full card details)

Automatically collected information

IP address
browser type, device identifiers, operating system
pages viewed and actions performed
date and time of access
cookies and tracking data

Location information

Collected only with your consent and subject to device settings.

4. How We Use Your Information

We use your information to:

create and manage your account
process and confirm ticket purchases
enable access to digital content and event services
provide customer support and respond to inquiries
send service notifications, alerts, and confirmations
maintain Platform security and prevent fraud
improve Platform functionality and user experience
analyze usage patterns and performance
comply with legal obligations and enforcement requests

We do not sell your personal data.

5. Legal Basis for Processing

We process personal data based on:

your consent
performance of a contract (ticketing, account services)
compliance with legal obligations
legitimate business interests such as security, fraud prevention, and service improvement

6. File Storage and Content Availability

Uploaded content such as:

audio
video
images
PDFs

may be stored on our servers or trusted third-party cloud infrastructure.

We take reasonable steps to ensure continued availability; however, uninterrupted access is not guaranteed.

7. Data Sharing and Disclosure

We may share information:

with event organizers and artists, where necessary for ticketing and content delivery
with service providers (hosting, email, analytics, payment processors)
with business partners, only with your consent
where required by law, court order, police, or regulatory authorities
to protect Platform security or enforce Terms of Service
during a merger, acquisition, or business transfer (with safeguards)

We do not rent or sell your data to third parties.

8. Security Measures

We implement reasonable technical and organizational safeguards to protect your information from:

unauthorized access
disclosure
alteration
destruction

Despite safeguards, no method of internet transmission or storage is fully secure; therefore, absolute security cannot be guaranteed.

9. Your Rights

Subject to applicable law, you may:

request access to your personal data
correct inaccurate or incomplete information
request deletion of your data (subject to lawful retention requirements)
withdraw consent where processing is based on consent
object to processing in certain circumstances
request data portability where applicable

Requests can be submitted using the contact information below.

10. Cookies and Tracking Technologies

We use cookies and similar technologies to:

maintain login sessions
remember preferences
enhance functionality
analyze activity

You can disable cookies in your browser settings; however, doing so may impact certain features.

11. Third-Party Links and Services

The Platform may contain links to third-party websites or services. We are not responsible for:

their content
privacy practices
data handling policies

We encourage users to review third-party privacy policies independently.

12. Data Retention

We retain personal data:

for as long as necessary to fulfill the purposes described in this Policy
as required by law, accounting, or taxation regulations
until account deletion, subject to statutory retention periods

13. International Data Transfers

Where applicable, your information may be processed outside India. In such cases, reasonable safeguards will be applied in accordance with applicable law.

14. Changes to This Privacy Policy

We may modify or update this Privacy Policy from time to time. Updates will be posted on this page and reflected by the Last Updated date.

Continued use of the Platform after changes constitutes acceptance of the revised Policy.

15. Other Applicable Policies

These additional policies form part of our overall legal framework and should be read together with this Privacy Policy.

16. Contact & Grievance Redressal

For privacy concerns, data access requests, complaints, or queries, you may contact us at:

📧 vijaymudaliyar224@gmail.com

A Grievance Officer, as required under Indian law, will be appointed and contact details may be displayed on the Platform.